No Sound on Windows 11: Troubleshooting Checklist
Check the selected audio output, volume mixer, headset and drivers.
What this means
Windows can send audio to the wrong output device even when speakers are working. Use the audio mixer and a second app to isolate the issue.
Common symptoms
- Speakers stay silent
- Headphones play from the wrong device
- One app has no sound
Step-by-step checklist
Work through the steps in order. Check each box when done.
Check Windows volume, hardware speaker volume and any headset controls. Disconnect unused HDMI or Bluetooth audio outputs temporarily.
Settings → System → Sound → Output. Select your speakers or headphones, then use Test to confirm sound is playing.
Settings → System → Sound → Volume mixer. Confirm the affected app isn't muted or routed to another output.
Open Get Help and search for audio troubleshooter. Follow its instructions; don't change several unrelated settings at once.
If sound stopped after an update, inspect Windows Update and Device Manager. Windows may offer an updated driver; rollback is available only when a previous driver exists.
Still not resolved?
Try headphones on another device to tell whether the issue is in Windows or the speakers themselves.
Avoid installing third-party 'driver fix' applications. Get drivers only from Windows Update or the hardware vendor.
